Abhatoo - Centre Nationale de Documentation

There is no review paper available on Artificial Intelligence (AI) applications to e-commerce to the best of knowledge. This paper is a survey of various AI techniques that are used in the design and development of ecommerce systems. The techniques are categorized into three groups namely, AI techniques for B2B ecommerce, AI techniques for B2C e-commerce, and AI techniques for both B2B and B2C e-commerce. In addition, this paper presents how the AI techniques are used in e -commerce.