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- Aligning Internet Capabilities in Small and Medium-sized Enterprises (SMEs): An Exploratory Survey
Aligning Internet Capabilities in Small and Medium-sized Enterprises (SMEs): An Exploratory Survey
Auteur :
Rosli
Mohamad,
Noor Azizi
Ismail
Année de Publication :
2011
Type : Article
Thème : Nouvelle économie
Couverture :
Malaisie
URL Article :
http://www.ipedr.com/vol1/12-B00019.pdfURL Source :
http://www.ipedr.com 
Télécharger le document :
(714,40 kB) Aligning Internet Capabilities in Small and Medium-sized Enterprises.pdfRésumé/Sommaire :
Integrating Internet-based solutions (e-business) potentially enhance firm’s efficiency and effectiveness with no exception to Small and Medium-sized Enterprises (SMEs). Nonetheless, such applications promise greater benefits if it is appropriately aligned to support most strategic firm’s functions. Despite extensive research on e-business practice amongst this sector, there have been limited works to investigate the extent of Internet alignment across various business functions. Therefore, this study was conducted to explore the issue concerned. A survey was carried out with 54 firms to obtain their perception on the current state of Internet alignment across three major business functions, namely sales related, procurement-related, and internal operations. The results ascertained that alignment inconsistencies do exist at different business functions. Cluster analysis further revealed two distinct firm profiles based on their alignment pattern. In conclusion, the study suggests that SMEs set different priority over e-business use in support of their firms operation.
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