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An Innovative Approach To Develop Performance Indicators For Medicines Supply Chain In Moroccan Public Hospitals

Auteur : Ibn El Farouk Imane, Frichi Youness, Jawab Fouad
Année de Publication : 2020
Type : Article
Thème : Santé
Couverture : Maroc

Résumé/Sommaire :

To accompany the recent changes in Moroccan public health sector in terms of improving patient care, hospitals are required to develop performance management systems. In this context, we present the results of a methodology to build a dashboard for medicines supply chain in public hospitals. The developed methodology, which we have called OPRI (Objectives, Parameters, Risk, and Indicators), is based on process modeling through SCOR, ARIS models, and risk analysis. OPRI’s principle is that the supply chain performance can also be achieved by warning risks. The article illustrated the OPRI’s architecture, steps and tools, in the first stage, while the second stage provided results obtained through the application of OPRI on a case study of a public hospital in Morocco.

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